Hey there, honey!

We're always buzzing with excitement to hear from our Bundlebee besties. Whether you have a question, comment, or just want to say hello, our friendly hive is here to help.

Frequently asked questions

  • Bundlebee is a fun way to treat yourself! With just a few clicks, a bundle sweeter than honey will arrive right at your doorstep, packed with amazing essentials from small businesses we love. Choose to subscribe for hand-picked, themed bundles that hit your doorstep every three months, or get creative and build your own bundle with your favorite products. If commitment isn't your thing, no worries! You can always opt for a one-time bundle and still get in on the fun. There's something for everyone!

  • Bundle Subscription: If you love surprises, our themed subscription bundles are the way to go! Every three months, you'll receive a curated box filled with goodies that revolve around a specific theme. It’s a fun way to support small brands and treat yourself!

    Build A Bundle: Feeling creative? Build your own bundle and choose up to five products that catch your eye. Mix and match items from different themes to create a one-of-a-kind bundle that's perfectly tailored to your taste.

    One-Time BundIe: If you're not ready to commit to a subscription, you can always purchase a one-time bundle. Your bundle will correlate with the theme of the month, so you'll get to surprise yourself with products you never knew you needed!

  • We’re proud to offer one-time bundles if a subscription doesn’t work for you. When you purchase a one-time bundle, you'll receive a box filled with products that align with our theme of the month. It's the perfect way to treat yourself or someone special to a fun surprise without any ongoing commitment.

  • To cancel your subscription, send us an email at least 3 calendar business days before your recurring charge date. For example, if your recurring charge is set for March 8th, make sure to let us know by March 5th. There are no cancellation fees whatsoever, because we want to make this process as easy as possible for you.

    Keep in mind that once your account has been charged for the featured month and your order is already being processed and shipped, we won't be able to cancel that specific bundle. However, we'll be more than happy to close your account to prevent any future recurring charges. We're here to help, so don't hesitate to reach out if you have any questions!

  • When you subscribe to our bundles, you'll enjoy free ground shipping. No extra fees or hidden costs here – just pure fun delivered straight to your door! Keep in mind that there may be a small additional fee for shipping to Alaska, Hawaii, and Puerto Rico.

  • We’re just as excited as you are about receiving your bundle! Once your order is processed, we'll ship it out using standard ground shipping, which typically takes between 7-10 business days.

  • Absolutely! We want to make sure your bundle reaches you safely and securely, no matter where you are. That's why we've made sure to include P.O. boxes as a shipping option when your bundle is on its way. Just let us know your preferred P.O. box address when you place your order, and we'll take care of the rest.

  • While we're currently focusing on shipping within the U.S., we're working hard in the hive to make international shipping possible. It's a top priority for us, and we promise to keep you in the loop with any updates. In the meantime, thanks for your patience and understanding – we can't wait to share our bundles with you, no matter where you call home!

  • We know how much you look forward to receiving your bundle. However, sometimes things like weather conditions can cause unexpected delays in the shipping process. While we'll do our best to keep you informed of any potential delays, please know that Bundlebee is not responsible for stolen or lost items once they've been shipped.

  • If you haven't received an order confirmation within 10 minutes of placing your order, please don't hesitate to reach out to us. We're here to help and will work quickly to resolve the issue.

  • We're so happy to hear that you've fallen in love with one of the amazing products in your bundle! It's our mission to introduce you to incredible items from small businesses, and it means the world to us when you discover something you can't live without.

    The good news is, we've made it super easy for you to get your hands on more of your favorite finds. Inside your box, you'll find all the information you need to contact the specific vendor directly. Just head to their website, where you can explore their full range of products and treat yourself to more of what you love.

    We're all about spreading the small business love, so go ahead and show them some support – they'll be over the moon to hear from a happy Bundlebee customer like you!

  • We're constantly searching for those one-of-a-kind, buzz-worthy goods to include in our bundles, and we'd be thrilled to showcase yours. Let’s chat about how we can feature your unique gifts! Reach out to us.